Yes, your payment data is completely safe with us.
We use secure, encrypted systems to protect your information at all times.

Yes, we accept online payments.
All payments are processed securely through trusted providers to ensure your information is always protected

Share details about your shipping policies, item returns, or customer service.

You can find more details about our secure checkout and payment processing in our Privacy Policy or at checkout, where all steps are clearly explained.

We accept all major payment methods, including credit and debit cards, as well as trusted online payment providers. All transactions are processed securely.

Delivery times depend on your location, but most orders arrive within a few business days. You’ll receive tracking details as soon as your order is on its way.

Shipping costs are calculated at checkout based on your location and order. You’ll always see the total before completing your purchase

Here are the full details of our Shipping Policy.

We offer free shipping on selected orders or above a certain order value. The exact details will be shown at checkout.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

An extended warranty can be added to your products for an additional cost.

Please get in touch for more information about extended warranties.

The extended warranty could come at a different cost depending on the type of product and extended period.

Please get in touch for more information.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

A refund request can be submitted within a month after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.

In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.

Our pieces are generally true to size. We recommend choosing your usual size for the intended fit, as the designs are made to feel natural, comfortable, and softly flattering on the body.

We recommend not washing pieces with feather details at home, to avoid any damage. These should be taken to a professional dry cleaner. Pieces without feathers can be gently hand washed following the care instructions.

Our fabrics are carefully selected with modest wear in mind. All pieces are designed to ensure full coverage, so you cannot see through the clothing.

Yes, absolutely. Our pieces are designed to transition beautifully throughout the day. Worn simply, they feel soft and effortless for daytime, and can easily be styled more elevated for the evening.

Our fabrics are mainly soft and lightweight to create flow and movement. Some designs include gentle structure to keep the silhouette refined while still feeling feminine and comfortable.